Blog Archives

How can I contact you?

You can contact us using a variety of methods; call our reception team on 02920515151, email us at surgery@greenfielddentalcare.com or use our social channels; Facebook: Greenfield Dental Care or Instagram @greenfielddentalcare. Simply click ‘Contact Us’ to find more information.

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How do I book an appointment?

Booking an appointment is simple. Either call or email us or try our easy-to-use online booking system. Simply choose the treatment you require, enter your details and make payment to secure the booking. Email confirmation will be sent to you upon … Continue reading

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Are you taking on new patients?

Yes. We welcome patients of all ages on a private basis or as part of our monthly Membership Plan. We also have a Patient Referral Scheme where you can receive 25% off your next examination, when you refer a friend … Continue reading

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Can I register my children with you?

Of course. You don’t have to be a patient of the practice to register your children. We offer a private ‘fee per item’ option as well as our Kid’s Membership Plan, which is a simple way of keeping up with regular … Continue reading

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What is your Cancellation Policy?

We understand changes arise from time to time. If cancellation is necessary, we require that you contact us at least 24 hours in advance of your appointment time. You can find further details in our Cancellation and Missed Appointment Policy.

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How do I book an emergency appointment?

All emergency appointments are released on the morning of each day. They are allocated on a first-come-first-serve basis and are charged at the time of booking. This charge includes one temporary filling, a prescription or refixing one crown. This charge … Continue reading

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What do I do if I have a dental emergency, outside of your opening hours?

We always keep our answer phone message and social channels up-to-date with the latest information of what to do in an emergency, outside of our opening hours. Should you have a dental emergency outside of the practice opening hours, please … Continue reading

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What is a Dental Therapist?

A dental therapist is a highly trained and qualified dental professional who provides a range of dental care services with a focus on preventive and routine care. Dental therapists can perform various procedures, including fillings, milk teeth extractions, cleaning and … Continue reading

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What does ‘Direct Access’ to a hygienist mean?

Our practice allows direct access by patients to the dental hygienist and dental therapist, for our hygiene services without a prescription from the dentist. Direct access treatments are available to existing and new patients. New patients who do not wish … Continue reading

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Do you offer dental plans and how can I join one?

Yes, we offer affordable dental schemes via DPAS Ltd, to enable all patients to access care throughout the year, by spreading the costs monthly and applying discounts where possible. Joining a plan is simple. You can call or email our … Continue reading

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How do I find the practice?

We are located on Greenfield Avenue in the Vale of Glamorgan, just behind the Texaco garage. We have free roadside parking available. If you travel by public transport, we are a 7 minute (0.3 mile) walk from Dinas Powys train … Continue reading

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Can I leave feedback?

Yes, we welcome all feedback to ensure we are providing the best possible service. If you are happy with the care you have received, we would love you to leave a review for our team. If you have any concerns, please … Continue reading

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What is the DPAS Worldwide Dental Emergency Assistance Scheme?

Whilst you are a member of a dental plan administered by DPAS Ltd, you are eligible to make a request for assistance under the DPAS Worldwide Dental Emergency Assistance Scheme. Please check the Scheme handbook – Level A carefully to be … Continue reading

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Are you sustainable and environmentally friendly?

To reduce the amount of paperwork we produce in our practice and to make life easier for our patients, we have introduced electronic forms for you to fill in ahead of your appointments, at a convenient time to suit you. … Continue reading

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